Customer Feedback Updated August 2024
The feedback of our customers is crucial in enabling us to improve our services. We survey our customers once a year after they have used our services asking for a comparison against our competitors in five categories. Below you can see how we rated and comments received.
Lee , UK
Jana , Czech Republic
Rene , Germany
- Rapid response to the problem raised,
- Valued assistance with transport,
- Correct error assessment and quotation,
- Fast and accurate repair
Ferenc, Plant Technologist
Germana , Italy
Luigina , Italy
Rating Scale: 1 = Much Worse Than | 3 = Same As | 5 = Much Better Than
Convenience
Comparing Lektronix to our competitor(s), how convenient is it to work with us?
4.67 Average based on 3962 reviews.
Price
Comparing Lektronix to our competitor(s), how do you rate our prices?
4.08 Average based on 3962 reviews.
Quality
Comparing Lektronix to our competitor(s), how do you rate the quality of our services?
4.69 Average based on 3962 reviews.
Communication
Comparing Lektronix to our competitor(s), how do you rate our communication?
4.72 Average based on 3962 reviews.
Turnaround
Comparing Lektronix to our competitor(s), how do you rate our turnaround?
4.58 Average based on 3962 reviews.
What Are The Benefits?
State of the Art Workshops
Our workshops and custom built test rigs have the latest technology.
Experienced Engineers
Our highly skilled engineers are equipped to repair a broad range of parts.
International Sales Team
Speak to one of our sales representatives in your language.
12 Months Warranty
All our repairs and spares come with 12 months whole of unit warranty.
